14/12/2017

Helping Contact Centres Become More Valued Assets, the latest blog from Puzzel

Contact centres and those in them work hard. In fact they are obsessive about efficiency and reduced cost to serve. That’s the problem – too much attention on the wrong thing. While contact centres remain content to act as a dustpan and brush to the rest of the organisation, they will always be under appreciated […]

Are Foreign Call Centres to Blame for Telephone Fraud

The overseas connection: why banks are to blame for rise in cyber-crime – Kis Finance launch brand-new advice guide to keep consumers safe. “Banks and other financial institutions must share the blame for the frightening rise in cyber-crime and internet fraud which has already affected more than four million people in the UK,” says Alan […]

Keysource Awarded Major Contract to Design Nationwide Network of Data Centres Throughout China

Chayora, a Hong Kong-based data centre infrastructure company, has chosen Keysource as its lead design consultancy partner for a nationwide network of world-class, licensed data centre campuses in some of China’s most important cities. These will enable international online companies to effectively access the vast and rapidly developing Chinese market, providing the most reliable and […]

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