Colin Hay at Puzzel assesses the latest research and believes it’s time to raise the bar for humble emails Despite being the first of the non-voice multimedia channels, email was initially doomed to failure when it was introduced well over 10 years ago. With response times stretching into many days, if not weeks, appalling levels […]
Email in contact centres: 5 reasons to give it a second chance
Colin Hay at Puzzel assesses the latest research and believes it’s time to raise the bar for humble emails Despite being the first of the non-voice multimedia channels, email was initially doomed to failure when it was introduced well over 10 years ago. With response times stretching into many days, if not weeks, appalling levels […]
How can I recover email deleted in Mail on OS X if they do not show up under deleted items?
Lookout security app for Android can now photograph thief, email the image
Lookout has updated its security and antivirus app for Android to include a new feature called Lock Cam. If the user’s phone is stolen or an incorrect passcode or pattern is entered too many times, the app will take a picture of the assailant using the front-facing camera. The picture will then be emailed to […]
Use Email Alias and Forwarding in Gmail To Better Manage Your Life
By this point, most people know about the nifty tricks you can use in your Gmail address called aliases, that allow you to give people different email addresses that all arrive at the same inbox. Aibek first covered this cool Gmail feature back in 2007, describing how you can place both periods and plus signs […]
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