23/09/2017

Helping Contact Centres Become More Valued Assets, the latest blog from Puzzel

Contact centres and those in them work hard. In fact they are obsessive about efficiency and reduced cost to serve. That’s the problem – too much attention on the wrong thing. While contact centres remain content to act as a dustpan and brush to the rest of the organisation, they will always be under appreciated […]

Hackers won’t stop us from cloud adoption, say 80% of businesses

Businesses are pressing ahead with their digital transformation plans, despite fears of being hit by a cyber attack or data protection regulations. This is according to a new independent research report from Advanced, which questioned over 500 senior executives in UK organisations about their attitudes to using the cloud as part of their digital transformation […]

MOBILE CHILDREN – The Hands-On Generation from the Age of 6

18% of children aged between six and eight now own their own mobile phone according to research among 2,000 consumers¹ carried out by Peli, the global leader in the design and manufacture of high-performance protection cases. Ownership rises to nearly 20% for children aged between nine and 11 – with over 50% of children over […]

Spark Of Genius From Rubik’s Cube

For over 40 years, children and adults alike have puzzled over the Rubik’s Cube, the world’s most popular toy and a design icon in its own right. It has stumped and frustrated hundreds of millions of people across the world and has become the symbol of a generation. With the Rubik’s Cube enjoying a global […]

Revealed: How you eat Fish & Chips proves where you are from in the UK

*Scots are over cod with 1 in 3 now opting for skate *Midlands – 82% will drown their chips in curry sauce while Londoners play safe with ketchup *North East 30% will order a meaty pie to replace fish or add on as a cheeky extra *Londoners prove they’re sticklers for tradition sticking to cod […]

FROM GRAPE TO GLASS: MOËT ACADEMY CREATES A VIRTUAL AND IMMERSIVE EXPERIENCE TO CELEBRATE THE ART OF CHAMPAGNE IN LONDON

21st March – 3rd April, 2016 CondÉ Nast College, 16-17 Greek Street, Soho, London W1D 4DR London, February 2016 – Moët & Chandon is once again bringing the magic of Champagne to the heart of London. Taking place at the Condé Nast College in Soho this year, the Moët Academy will take guests through a […]

Red Stack Tech continues to go from strength to strength with new trademark approved

Specialised Oracle Platinum Partner, Red Stack Tech have had their application to trademark their rebranded company name, ‘Red Stack Tech’ approved. The Oracle specialist company went through a rebrand in 2015 seeing its company name change from e-DBA to Red Stack Tech. With an approved trademark, Red Stack Tech are now able to further their […]

Adactus Housing Group Drives Customer Care With 360 Tenant Portal from 1st Touch

Adactus Housing Group is implementing the 360 Tenant Portal from 1st Touch (www.1sttouch.com). The new system provide an impressive online resource, enabling easy self-service access to a broad range of customer services for tenants. The software will improve on the group’s existing online services, augmenting the group’s award-winning incoming call centre and extensive customer care […]

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