Using Artificial Intelligence to build a great future for CX

AI is already here and it’s revolutionising the way businesses manage their data to transform the customer experience (CX). Henry Jinman says it pays to tread with caution, despite all the success stories and shares his top 3 Tips for before you begin. No longer confined to the realms of science fiction, Artificial Intelligence (AI) […]

Information Builders named a Leader in Ventana Research’s 2019 Value Index for Mobile Analytics and Business Intelligence

Industry-leading scores for Manageability, Capability, and Reliability earn designation in three categories New York, NY ¬– February 21, 2018 – Information Builders, a leader in business intelligence (BI), analytics, and data management solutions, today announced that the company received the overall top score for Manageability, as well as strong scores in Capability and Reliability, resulting […]

‘All-In-One’ Security Dashboard from CAST Provides Software Intelligence for Developers, Architects, Product Owners and Management Teams

New product offering from CAST eliminates guesswork from application security programs New York – May 8, 2018 – CAST, the leader in Software Intelligence, today announced the CAST Security Dashboard to help organizations better understand and improve the safety and soundness of business-critical software. The CAST Security Dashboard is the only solution available today that […]

ThreatQuotient Introduces First Threat Intelligence Platform to Answer Industry Demand for More Fine-Tuned Controls and Streamlined Threat Operations

Launch of ThreatQ 3.0, new Partner Integration Program and Professional Services Surpasses Existing Solutions with Customer-Defined Prioritisation, Intelligent Automation, Expanded Interoperability and Robust Threat Operation Services London, UK – Jan. 31, 2017 – ThreatQuotient™, a trusted threat intelligence platform innovator, today announced new ThreatQ platform advancements, a robust Partner Integration Program and Professional Services offerings […]

New Foehn partnership offers companies seamless omnichannel engagement with Interactive Intelligence PureCloud Engage

New Foehn partnership offers companies seamless omnichannel engagement with Interactive Intelligence PureCloud Engage Foehn, the UK cloud phone system specialist, has partnered with Interactive Intelligence to meet growing market demand for contact centres with an omnichannel customer engagement cloud service. The award-winning Interactive Intelligence cloud service, PureCloud Engage, combined with Foehn’s cloud phone system expertise, […]

DEMOCRATIC ELECTIONS AREN’T ACCESSIBLE DEMOCRATICALLY noggin business intelligence launches a postcode election web portal

noggin, the business intelligence and data science company based on the south coast, has pulled together sources of data to create a user friendly website portal for voters to identify their local candidates simply by entering their postcode. Out of curiosity and in browsing the web for local electoral information, noggin founder Sven Latham found […]

Telogis Releases Major Location Intelligence Platform Upgrade with Telogis Fleet 10

Next generation of Telogis’ Fleet 10 increases safety and fuel efficiency while improving mobile access and integration With industry mandates to reduce fuel costs and simultaneously increase productivity and driver safety, Telogis releases Fleet 10, the industry standard for reliable and scalable fleet management, and an integral part of Telogis’ comprehensive cloud-based location intelligence platform […]

UHC and Datix debut UHC Safety Intelligence designed to improve quality in US hospitals through new patient safety software

UHC, an alliance of 116 US academic medical centers and 283 of their affiliated hospitals in the US, and Datix, a UK-based provider of patient safety technology solutions, announced the details of recent additions to their new extensive patient safety suite, UHC Safety Intelligence Powered by Datix. UHC Safety Intelligence™ is designed to increase patient […]

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