18/07/2019

The Claims Guys adopt new QA technology to optimise compliance and maximise agent potential

- New solution automates QA procedures, improves ‘pack-back’ rates and supports continued Treating Customers Fairly (TCF) culture Birmingham, 6th November 2012 – Infinity CCS, a global provider of contact centre technology solutions has been selected by claims management specialist, The Claims Guys Ltd, to supply a solution that provides an automated QA process that will […]

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